These General Terms and Conditions form the basis of the user agreement between you and us, easy2coach GmbH, Karl-Marx-Allee 85, 10243 Berlin (hereinafter “we” or “us”). This agreement covers our website www.easy2coach.net, other easy2coach websites, or our software applications (each individually referred to as “easy2coach service,” collectively as “easy2coach services” or generally as “easy2coach”). If you wish to use the easy2coach service via our mobile app, please visit www.easy2coach.net to see whether we offer a mobile app for your device or operating system.

2.1 Conditions of Participation

The requirement for opening a customer account and using the easy2coach services is that you are at least 18 years old and fully legally competent. easy2coach is intended exclusively for end customers/consumers. According to the legal definition, a consumer is a natural person who enters into a legal transaction predominantly for purposes not related to commercial or self-employed activities. Any use of easy2coach for commercial purposes is explicitly prohibited.

2.2 Supplementary Terms

We reserve the right to agree on additional conditions for individual easy2coach services. We will inform you of this in good time before usage.

3.1 Paid and Free Services

The range of services included in easy2coach and available to you depends on whether you use the free or paid easy2coach services. If you use it for free, you will only have access to certain basic features and information for each easy2coach service. By unlocking specific content (e.g., individual training packages and training plans) for each easy2coach service either through a one-time payment or as part of a subscription, you gain access to a variety of features.

3.2 Prices

Please visit our website www.easy2coach.net/en/shop for current pricing, subscription models, and available services. All specified prices include the applicable VAT.

4.1 Registration Procedure

To use the easy2coach service, you must first register and open a user account. Even if you use multiple easy2coach services (e.g., web portal, iOS/Android apps), it is sufficient to open a user account once. User accounts can be opened either directly online (www.easy2coach.net) or via the mobile apps. During registration, you will be asked to agree to these General Terms and Conditions and the Privacy Policy. After registration, you will initially receive an email for security reasons asking you to confirm your registration by clicking a button. When you click the button, you will be redirected to our website confirming your registration. The registration process is then complete.

How the respective contract is concluded depends on how you first registered with easy2coach and whether you use paid additional services.

5.1 Online Registration at www.easy2coach.net

If you register via our website www.easy2coach.net, the user agreement is concluded between you and us after the registration process is completed.

5.2 Registration via Mobile Apps

For registration via the mobile apps, the conclusion of the user agreement is subject to the rules of the respective store provider (Apple or Google). Typically, this occurs through the installation field (and possibly entering the password). Please note that you must still open a free user account with easy2coach to use the easy2coach services.

5.3 Conclusion of Contract for Paid One-Time Additional Services or Subscriptions

You can purchase individual additional services either by paying a one-time fee (e.g., for e-books, video packages, or lifetime licenses) or within a subscription. If you purchase the additional service via our website www.easy2coach.net, the contract is concluded when you click on the "Buy Now" field or a similar field in our shop and successfully enter your payment information. If you purchase the additional service via your mobile app, the contract is concluded when you click on the "Buy Now" field or a similar field as part of an in-app purchase and, if required, enter your password for the respective app store.

5.4 Correction of Input Errors

If you wish to purchase a one-time additional service or a subscription via our website www.easy2coach.net, you can cancel the process at any time and correct any input errors until you have successfully entered your payment details. If you purchase a one-time additional service or a subscription via one of our mobile apps using an in-app purchase, we do not request any further invoice or payment data from you, as the service is purchased via your account with your app store provider. If you wish to correct the input error, please contact the responsible provider directly.

5.5 Contract Changes

If you change your subscription (e.g., in the form of an upgrade), easy2coach or the respective shop provider (Google or Apple) will replace your existing subscription (the “original subscription”) with the newly selected subscription (the “updated subscription”). This begins immediately and is valid for the period you have chosen. This gives you instant access to all features and content delivered with your updated subscription. Contracts for renewed subscriptions are concluded according to § 5.

If you purchased your original subscription via easy2coach, the purchase price already paid for the remaining term of this subscription will be proportionally credited to the purchase price of your new subscription. This means that you will only be charged the difference between the two amounts once for your updated subscription.

If the original subscription was purchased via Apple, Apple will refund a proportional part of the purchase price already paid for the remaining term of the subscription. Your extended subscription will be retained at the displayed price and will be fully charged by Apple.

If you are registered in the Google Play Store: When your contract changes, your original subscription ends automatically. The Google Play Store credits unused credit from the original subscription to the updated subscription. Once this credit is used up, the Google Play Store will automatically renew your subscription at the price and payment interval you selected. Thereafter, your subscription will automatically renew for the minimum term you selected until it is canceled by you or us. Upon automatic renewal of the updated subscription, the full subscription amount will be charged.

6.1 License Agreement

The user agreement concluded when opening the user account is valid for an indefinite period.

6.2 One-Time Additional Services

We may offer one-time additional services for a limited period. These will automatically expire at the end of the period without requiring a notice of termination.

6.3 Subscription

Our subscriptions are offered with different minimum terms and automatically renew for the duration of the selected minimum term until they are canceled by you or us. The 14-day right of withdrawal does not apply to automatically renewed subscriptions or if you explicitly waive your right of withdrawal by booking a paid premium service (see §9). Please note for clarification that the duration of your subscription is calendar-based and independent of the duration and scope of your use of the respective easy2coach service.

6.4 Lifetime License

A “Lifetime License” is a license for the use of paid premium services granted to you by easy2coach for life, deviating from the provisions of section 6.3. It ends in accordance with this section 6.4 (a) upon your death, (b) if easy2coach discontinues providing the services altogether, or (c) if easy2coach ceases its business operations entirely. A Lifetime License is granted to you personally, and the associated rights and obligations do not pass on to your heirs. easy2coach may require proof of identity from you at any time.

The purchase of a Lifetime License entitles you to use the services as long as the respective premium features are offered and supported as part of the services (“lifetime of the Lifetime License”).

A Lifetime License only applies to the services described in the respective purchase and does not extend to future services or updates. easy2coach may modify the services under a Lifetime License, provided this is reasonable considering the legitimate interests of easy2coach.

Neither you nor easy2coach can terminate a Lifetime License for good cause. However, the right of you and easy2coach to terminate the Lifetime License for good cause under section 14.3 remains unaffected.

6.5 Special Conditions for Consumers Residing in Germany

If you acquire a subscription after March 1, 2022, as a user with regular residence in Germany, your subscription will automatically renew for an indefinite period after the chosen period expires. Renewed subscriptions can, however, be canceled at any time with a maximum notice period of one month to the end of the respective billing period.

7.1 Collection of Fees If you purchase additional services through a one-time payment, the fees are due at the time of contract conclusion. When purchasing subscriptions, the fees are charged in advance at the time of concluding the respective minimum term. If your subscription automatically renews, the fees will be charged at the beginning of each renewal period. Fees via iTunes are charged 24 hours before the start of the respective billing period.

7.2 Default

We reserve the right to assert further claims in the event of non-payment.

If you purchase easy2coach services via in-app purchases, these will be billed by the respective store provider. Please contact this provider for available payment methods. If you purchase easy2coach services via our website www.easy2coach.net, the following payment methods are accepted:

• Visa/Mastercard (via PayPal and/or Stripe)
• Google Pay
• Direct debit
• PayPal

Any fees or costs resulting from rejected payments for which you are responsible (e.g., due to insufficient funds or exceeded credit card limits) will be charged to you.

If additional fees apply to your selected payment method, we will inform you during the purchase process. Payment providers may offer installment payments at their discretion, with fees billed directly by the respective payment provider. These fees are non-refundable in the event of cancellation.

We reserve the right to refuse a specific payment method and suggest alternative methods if there is a valid reason for each purchase.

9.1 Withdrawal Instructions

If you have concluded a user agreement, one-time additional service, or subscription agreement with us, you have the following rights of withdrawal: You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the date the contract is concluded. Please note that certain products are sold as packages (e.g., “TLAP” – Train Like a Pro). These product packages are indivisible services and cannot be partially canceled. You are, of course, free to cancel the contract for the entire product package.

To exercise your right of withdrawal, you must inform us as follows:

Easy2Coach GmbH

Karl-Marx-Allee 85

10243 Berlin

easy2coach@gmail.com

You must submit an unequivocal statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may also submit your withdrawal form or another clear statement via our contact page: https://www.easy2coach.net/kontakt. If you use this option, we will promptly (e.g., via email) confirm receipt of such a withdrawal. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

In the event of withdrawal, we will refund all payments received from you, less shipping costs (and any additional costs), promptly within 14 days from receipt of your withdrawal. Refunds will be made using the same payment method used for the original transaction unless expressly agreed otherwise. No fees will be charged for this refund. Fees arising from payment methods (e.g., installment plans) charged directly by the payment provider are excluded from refunds in the event of cancellation. If you request the service to begin during the withdrawal period, you must pay a reasonable amount corresponding to the proportion of the service provided up to the time you notify us of your withdrawal.

End of Withdrawal Instructions

9.2 Expiry of the Right of Withdrawal

Your right of withdrawal expires before the end of the 14-day withdrawal period under § 312d Paragraph 3 of the German Civil Code (BGB):

• If we begin executing the paid easy2coach services you registered for with your explicit consent before the end of the withdrawal period; or
• If you initiate the execution of the paid easy2coach services yourself (e.g., by using premium services provided during or after a free trial phase).

easy2coach offers various marketing activities, sales promotions, and campaigns such as the referral program. easy2coach users are informed about campaigns and their status via newsletters or push notifications in the mobile app. Campaigns are not part of easy2coach's core offerings and are generally time-limited. Promotional campaigns have separate terms that can be viewed and accessed for information and participation.

For businesses, we are liable for damages, except in cases of breach of material contractual obligations, only if and to the extent that intent or gross negligence on the part of us, our legal representatives, senior executives, or other agents can be proven. In cases of breach of material contractual obligations, we are liable for any culpable behavior of our legal representatives, senior executives, or other agents. This also applies to claims under the Product Liability Act.

For consumers, we are only liable for intent and gross negligence. In the event of a breach of material contractual obligations, debtor default, or impossibility of performance for which we are responsible, we are liable for any culpable behavior of our employees and agents. This also applies to claims under the Product Liability Act.

Except in cases of intent or gross negligence on the part of our legal representatives, senior executives, or other agents, liability is limited to the damages typically foreseeable at the time of contract conclusion.

Liability for indirect damages, particularly for lost profits, exists only in cases of intent or gross negligence by our legal representatives, senior executives, or other agents.

The aforementioned exclusions and limitations of liability for businesses or consumers do not apply in cases of explicit guarantees provided by the platform, damages resulting from injury to life, body, or health, or mandatory legal provisions.

The above liability limitations particularly apply to:

• Attacks from the intranet or internet (hacking, data manipulation, and computer sabotage under § 303a StGB);
• Data loss—in full or partially—due to a system crash;
• Data loss—in full or partially—caused by improper or incorrect use of the software;
• Severe software errors if an available update was not installed. It is your duty to maintain the software, particularly when updates or hotfixes are provided;
• Data loss—in full or partially—resulting from password disclosure to third parties or weak password security;
• easy2coach GmbH points out that complex software is never completely free of errors. To protect against data loss—fully or partially—we recommend regular backups;
• Use of easy2coach services on an external club server requires operation via a secure connection (VPN, SSL, etc.), particularly when operating on a public server by arrangement with easy2coach GmbH. Additionally, strong (secure) passwords must be used.

The services provided by us contain copyrighted or otherwise protected content, to which we respond depending on the easy2coach services you have activated or purchased. We grant you a simple, non-transferable right to use this content for non-commercial purposes under the contractual terms. For clarification, we emphasize that distributing or publishing our content on any website other than the easy2coach website is not permitted. Usage rights expire when you are no longer authorized for the respective service (e.g., after canceling your subscription) or if your user relationship ends.

13.1 We Are Not Responsible for Third-Party Content

You are solely responsible for all content you upload within the easy2coach services. We do not adopt or verify this content. Advertising commercial websites or other products via user accounts is prohibited.

13.2 No Legal Violations

If you provide your own content, you are obligated to comply with all applicable laws and other legal regulations of the Federal Republic of Germany. Providing pornographic, sexual, violent, racist, hateful, discriminatory, adult-only, offensive, and/or defamatory content is strictly prohibited, regardless of whether this constitutes a criminal offense. Additionally, we are committed to not violating any third-party rights. This particularly applies to third-party personality rights and their intellectual or industrial property rights (copyrights, trademarks, etc.). You must possess the necessary rights to your profile image and any other images you post.

We reserve the right to remove any content that is illegal or violates the above principles at any time without prior notice. If you violate any of the above principles, we have the right to warn you, temporarily suspend your user account, or terminate the user agreement pursuant to section 14 for good cause.

13.3 Indemnification

If you violate any of the principles set out in section 13.2 and are responsible (i.e., you acted negligently or knowingly), you shall indemnify us from claims made by third parties due to such a violation. This indemnification also includes the costs of reasonable legal defense. You are obligated to cooperate in clarifying the disputed matter. We reserve the right to assert claims for damages or other claims.

14.1 License Agreement / User Agreement

You have the right to delete your user account and terminate the user agreement at any time without providing reasons. Simply adjust the necessary settings in your profile. When you delete your user account, all uploaded content, training data, matchday data, etc., will be deleted, and you will no longer have access to any previously purchased content. If you have an active subscription or booked additional services at the time of deletion, any amounts already paid will not be refunded. We reserve the right to terminate the user agreement with two weeks' notice in text form and without providing reasons, but no earlier than the end of the minimum subscription term or the respective renewal period of your subscription and/or the term of a one-time paid additional service.

14.2 Subscription

Each subscription to the easy2coach service must be canceled individually. You can cancel your subscription at any time without providing reasons at the end of the minimum term or each renewal term. On our website www.easy2coach.net, you can view, manage, and cancel subscriptions purchased via your customer profile at www.easy2coach.net/mein-konto/ by adjusting the settings in your user profile. Subscriptions purchased via in-app purchases must be canceled in the respective store settings. For subscriptions billed via iTunes, a cancellation period of 24 hours before the end of the minimum or renewal term applies for technical reasons. User accounts and other subscriptions remain active even after a subscription is terminated and can be canceled separately.

We reserve the right to terminate the subscription at the end of the minimum or renewal term with two weeks' notice in text form.

14.3 Termination for Good Cause

The right to terminate for good cause remains unaffected for both parties. In particular, we reserve the right to terminate the user agreement or subscription immediately and delete your user account in the event of a significant or repeated breach of the terms of the user agreement and/or these general terms or in the event of payment default.

We comply with the statutory data protection provisions (GDPR). Your data will be treated confidentially. Data will only be disclosed to third parties as permitted by data protection regulations or with your consent. We are aware that the particularly sensitive handling of all personal data you provide to us is extremely important to you. We therefore comply with all relevant statutory data protection regulations. We will not disclose or otherwise make your personal data accessible to third parties without authorization. Details on the processing of user data are set out in our privacy policy, which is accessible from any easy2coach service.

The European Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes related to online orders initially out of court. You can find our dispute resolution platform here: https://ec.europa.eu/consumers/odr/

Consumer Information: No Participation in Dispute Resolution Procedures.

We have neither the intention nor the obligation to participate in dispute resolution procedures before a consumer arbitration board. You can find our email address in the imprint.

We reserve the right to change these GTCs with future effect, provided that the changes are necessary due to amended legal, regulatory, or technical conditions and are reasonable considering your interests in good faith.

We will inform you of changes at least two weeks before the new version of the general terms and conditions comes into effect via email. If you do not object to the validity of the new GTCs within this period and continue to use easy2coach, the new GTCs are deemed accepted.

In the event of an objection, we expressly reserve our ordinary right of termination. We will also specifically inform you of your right to object, the deadline, and the legal consequences of your silence or objection.

Applicable Law and Jurisdiction

For all legal disputes arising out of or in connection with this contract, German law shall apply, excluding the provisions of international private law and the UN Convention on Contracts for the International Sale of Goods. The parties agree, to the extent legally permissible, that the exclusive jurisdiction for all disputes arising out of or in connection with this contract shall be the court at the licensor's registered office.

Contract Language

The contract language is German.

Should any provision of these general terms and conditions be or become wholly or partially invalid, the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision. The same applies to any regulatory gaps.

Berlin, July 1, 2020

Easy2Coach GmbH, Karl-Marx-Allee 85, 10243 Berlin, Germany

Service Hotline weekdays 9-16: +49 (0)30-88767593

Fax: +49(0)30-88766868

Managing Director: Jörg Pollmeier

Company headquarters: Berlin, Register Court: Charlottenburg

District Court Commercial Register: HRB 119477,

VAT ID: DE815068540